• Dylan Roberts

Press Release: Emergency Financial Advice

Press Release

Financial advisers offer free telephone call to anyone worried about their pensions or other financial matters during the current crisis.

In response to the current crisis a group of financial advisers have come together to offer help and advice to anybody over the age of 50 who is anxious or concerned about their pension or other personal finances, e.g. investments, wills, Lasting Powers of Attorney and other retirement planning matters.

Many people are worried about their personal finances following the dramatic falls in global equity prices (the FTSE 100 is down about 25% since the beginning of the year) and the ongoing national health emergency but don’t know where to turn to for help and advice.

Over 50 financial advisers have agreed to support www.emergencyfinancialadvice.org by offering a free initial discussion. The advisers will work to common guidelines and will use their discretion whether to offer ‘pro bono’ advice for vulnerable and low-income clients or regulated financial advice for a modest fee if needed.

People going to www.emergencyfinancialadvice.org will be able to book a free and no-strings attached, initial 30 minute phone call with a regulated financial adviser at a time of their choosing.

It is expected and hoped that many callers will get what they need from the free initial discussion and will not necessarily need to move to regulated advice. If people go on to take advice the normal regulatory rules will apply. If the adviser cannot help, callers will be signposted to the appropriate organisation / agency.

This initiative was launched by William Burrows, of Northampton based financial adviser Better Retirement, who believes everybody who is affected by the current crisis should have access to financial advice if they need it.

William Burrows commented: “We wanted to find a way to reach out and help everybody who has questions or concerns about their pension or their financial well-being at a time of national emergency and I have been taken back by the support from the adviser community”.

“I know how confusing and difficult pensions and personal finance is for many people especially during the current crisis. But in my experience an initial discussion with an experienced financial adviser helps people to understand the key issues, giving them the confidence to start planning ahead, and can go a long way to putting financial worries and anxieties at ease”.

Dylan Roberts, a financial adviser in Cardiff for Lighthouse Financial Advice, says: “This is a great initiative and I’m happy to be involved, having already provided free consultations to people concerned about the effect Covid-19 and its economic consequences is having on their pensions and their plans for retirement. We’re in unchartered waters, it’s been incredible to see the efforts of key workers and many others as everybody pulls together, and I’m delighted to be able to play some role in this by helping people worried about the future. Having spoken with clients and with friends and family, I know people have all sorts of questions and concerns about this situation and the impact on their financial plans. I look forward to providing reassurance and guidance to more people using the emergency financial advice service for help”.


Further Information:


Dylan Roberts


029 2188 0523


William Burrows


07730 435 657


Lighthouse Financial Advice Ltd is an appointed representative of Lighthouse Advisory Services Limited, which is authorised and regulated by the Financial Conduct Authority

©2020 by Dylan Roberts, Professional Financial & Mortgage Adviser at Lighthouse Financial Advice Ltd